HK2 Food District is an Asian Specialty Supermarket with full service Meat, Seafood, Produce, and Grocery Departments. At HK2, we take pride on focusing on high quality products, fresh produce every day, and great customer service!
The supermarket store manager is responsible for overseeing all the activities that play out in the store. He/she is expected to provide effective management and ensure the positive transformation of the supermarket. The manager is expected to be at the center of top quality service delivery to the customers.
Below are some of the main responsibilities and duties of the position:
Improve profit and attain sales target of the supermarket
Deal with all complaints, queries, and other related customer service issues
Recruit and interview new staff for the supermarket
Organize training, orientation, and supervise all departmental managers
Oversee receiving orders and stock control
Assign and schedule tasks for specific employees and also follow up on the results they generate
Complete all the operational requirements of the store
Appraise, monitor, and plan tasks to be given to individual staff members
Discipline, counsel, and coach employees to maintain positive result generation
Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization
Recognize future and present requirements by customers
Establish good rapport with existing and potential customers
Collaborate with other members of staff that have good understanding about service requirements
Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
Study trends, authorize clearance sales and also determine all required sales promotions
Review merchandising by formulating pricing policies
Identify profitability ratio by studying financial statements and operating statements
Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.
The ideal candidate has:
Educational qualification: Foundation Degree in Retail Management, HND/HNC in Retail Management or Diploma in Retail Business
Possess excellent verbal and written communication skills
Ability to relate cordially with clients
Possess management proficiency
Ability to plan and execute strategic sales processes
Ability to deliver result copiously
Ability to manage other staff members
Possess excellent specific market knowledge
Ability to work under pressure
Ability to lead a team
Ability to multitask.
Specific skills/knowledge required:
• A minimum of 2 years’ experience in the supermarket industry and some college required.
• Must speak fluent English. Spanish and/or Mandarin is a plus.
This is a full-time position. Must be flexible on work schedule.
Compensation is $25-$30/hr. depending on experience. Benefits included.
** If interested and qualified for the position, please email a cover letter and resume. **
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