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Sulaymaniyah, Kurdistan Region, Iraq
November 15, 2016

Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk

• Update network applications as required

• Maintain daily backup and off-site storage

• Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.

• Conduct technology training for new users

• Provide support to the Technology team

• Conduct briefings and demonstrations for users to enhance system productivity

• Assist in the development of training coursework and materials

• Maintain and expand knowledge base in area of expertise

• Attend courses to develop and keep skills and knowledge current

• Comply with continuing education requirements

• Increase efficiencies, technical ability and interpersonal skills

• Perform routine server monitoring and performance benchmarking

• Monitor and remove virus, spyware, and other non-authorized software

• Complete special projects as requested

Qualifications, Experience and Skills:

1. University Degree in computer sciences or any related courses or equivelant work experience

2. Minimum 2 - 3 years experience in this field is required.

3. Fluent in Arabic and Kurdish and good command of English.

4. Strong interpersonal and communication skills

5. A working knweldge of IT operating sysgtem

6. Good time management.

7. Good organization skills

Deadline for application is 24 Nov 2016. Applicants are to submit their CVs with a cover letter to Please mention the Job Title in the Subject line of your email.