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Business Relationship Analyst

Company:
SoloVision I.T. Solutions
Location:
Lagos, Nigeria
Posted:
November 21, 2016
Description:

• Maintain customer relationship with all business departments

• Agree with business unit upon IT Service level requirements

• Translate Strategic, Tactical and Operational objectives of Solovision business units to Service Level Agreements/IS deliverables

• Monitor and Report on IT Service Level

Provide input to the prioritization of IT investment within function

• Disseminate information and liaise with other service Management areas to drive service delivery

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Experience & Training

• 2 years’ experience in an area of specialisation; with experience working with others

• Fluent in English

• BSc Computer Science or an IT equivalent degree

• Relationship Management skills

• Project management Experience

• Experience dealing with change management issues

• Experience working with a range of Service providers

• Understanding of Service delivery and service support environment

• Demonstrate productivity, initiative, professionalism, customer service attitude, attention to detail and quality, ability to multitask, team focus, strong interpersonal skills, strong verbal and written communication skills.

• Strong business knowledge and operational management experience

How to Apply

Interested and qualified candidates should send a copy of their CV and Cover letter to bo4ukp@job2r.com

Application Closing Date

28th December, 2016