Telemarketer (Based in Indonesia) Remote - Urgent Hiring

Job Description

We are seeking someone who is not just good at making calls, but someone who can create opportunities, build trust, and convert interest into results. Candidates from tourism, hospitality, hotel, or sales environments will be strongly preferred due to their customer-facing experience and commercial understanding. This role is based in Indonesia and reports to the HQ office in Malaysia.

Job Description

Conduct outbound calls to introduce the company’s products and services to prospective customers and business partners

Build and maintain positive relationships with potential clients through professional and engaging communication

Explain product offerings clearly and effectively to generate interest and secure business opportunities

Follow up consistently with prospects to move them through the sales pipeline

Identify customer needs and recommend suitable products or services accordingly

Maintain accurate records of calls, conversations, follow-ups and outcomes in the reporting system

Work closely with internal teams to ensure smooth handover of qualified prospects or confirmed opportunities

Achieve agreed outreach, conversion and sales targets

Provide market feedback, customer insights and competitor observations to support business strategy

Represent the company professionally and uphold brand standards in all communications.

Requirements

Minimum Diploma or Bachelor’s Degree in Business, Marketing, Hospitality, Tourism, Hotel Management or related field

Minimum 2–4 years of working experience in telemarketing, telesales, sales, tourism, hospitality or hotel industry

Proven track record in outbound calling, lead conversion or sales closing

Strong verbal communication and interpersonal skills

Confident, persuasive and comfortable speaking with different types of customers

Highly self-motivated, disciplined and target-oriented

Strong negotiation and objection-handling skills

Able to work independently with minimal supervision

Good organisational skills and attention to detail

Familiarity with CRM systems, call tracking or sales reporting tools is an advantage

Proficient in Bahasa Indonesia; ability to communicate in English is an added advantage

Preferred Profile

Experience in travel-related sales, hotel sales, tourism packages, hospitality services or customer acquisition roles

Strong understanding of customer engagement and relationship-building practices

Professional phone etiquette and the ability to create trust quickly over calls

Energetic, resilient and consistent in achieving outreach and conversion goals

Key Competencies

Sales-driven mindset

Communication and persuasion skills

Relationship management

Follow-up discipline

Problem-solving ability

Initiative and independence

Results orientation