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Airline cabin crew

Chivan Resource Limited
Lagos, Nigeria
November 20, 2016

Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline are jointly responsible for the safety and comfort of its passengers. Duties include:

greeting passengers as they board and exit the plane

showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled

serving meals and refreshments

checking the condition and provision of emergency equipment and information for passengers

demonstrating emergency equipment and safety procedures

administering first aid

dealing with emergencies

supplying passengers with newspapers, magazines and in-flight entertainment

selling duty-free commercial goods and pursuing sales targets

producing written flight reports after completing a journey.

Key skills for air cabin crew

Good communication skills

Excellent interpersonal skills

The ability to remain calm in emergencies or when dealing with difficult passengers

Diplomacy and tact

Good colour vision and hearing

Good general health and fitness – many airlines require cabin staff to be able to swim at least 25m