Financial Operations Specialist

Job Description

On behalf of our client, we are seeking a highly detail-oriented Financial Operations Specialist to take full ownership of end-to-end financial operations across benefit programs. This role is critical in ensuring financial integrity, accurate reporting, and scalable processes.

Benefits:

Competitive salary

Strong support system

Health benefit ($30/month)

Internet Allowance ($20/month)

Training materials for upskilling are provided

Paid holiday leaves (depending on the holidays that the client observes)

Paid sick leave (sick leave convertible to cash if perfect attendance)

Paid planned leaves

Key Responsibilities:

Financial Systems & Ledger Ownership

Maintain a clean and accurate ledger, tracking approved benefit amounts, pending balances, payments, and precise timestamps.

Reconcile payment records against approved benefit amounts on both a weekly and historical basis.

Track and reconcile fund transfers to third-party payment partners against disbursement records.

Take full ownership of the financial operations for the SLRA and TRS service lines, ensuring they run without constant management oversight.

Compliance, Audit & Tax Control

Ensure every outgoing payment is tied to an approved request and that all bank transfers maintain a complete audit trail.

Manage all GAAP accounting standards and US tax compliance requirements, specifically focusing on 1099 filings.

Perform deep-dive investigations into overpayments, underpayments, or missing payments to identify the root cause.

Serve as the primary point of escalation for payment-related issues, resolving them internally before they reach clients or leadership.

Strategic Transition & Optimization

Lead the 9-month transition to move all bookkeeping functions from the external accounting firm to internal ownership.

Identify and implement AI tools to automate manual reconciliation tasks and increase the efficiency of the finance function.

Build and maintain an "edge case library" that documents unique rules and handling scenarios to ensure consistent decision-making.

Document and refine all financial processes to eliminate repeat decision-making and support future scalability.

Operational Support & Ad Hoc Analysis

Assist with special reconciliations and reporting requests, ensuring high data integrity for all financial reporting.

Participate in system clean-up initiatives and proactive process improvement exercises as assigned.

Handle time-sensitive or non-standard requests from the finance or operations teams to support evolving business needs.

Requirements & Qualifications:

Bachelor’s degree in Accounting or Finance (required; non-negotiable)

Minimum 2 years of experience in Financial Operations, Reconciliation, AP/AR, or bookkeeping

Strong attention to detail with a proactive ownership mindset; focused on root cause analysis, not just resolution

Advanced proficiency in Excel and Google Sheets, including reconciliation tracking, VLOOKUP/INDEX-MATCH, and structured data logging

Experience working with financial/transactional data, including bank statements, payment records, and general ledgers

Strong written English skills for documenting processes, rules, and findings

Experience with GAAP accounting and US tax compliance, including 1099 filing requirements (required)

Experience with US companies or US accounting standards (required)

Comfortable working in evolving environments and building processes from the ground up

AI Proficiency: Must be "AI forward" and able to explain specifically how AI tools (e.g., ChatGPT, Copilot, or specialized fintech AI) enhance their current role and efficiency.

Two professional references and a valid criminal background check issued within the last 60 days are required for all successful applicants.

Completion of intake paperwork, including submission of a valid tax identification number (e.g., Social Security Number, Social Insurance Number, or the country’s equivalent), is required before onboarding.

Screener Questions:

Financial Operations: 2 years

Reconciliation: 2 years

AP/AR: 2 years

US GAAP

US Tax Compliance

Excel (advance formulas)