CCBYS Case Manager

Job Description

Salary: $42,500/yearly

This position may be based out of our Mendota, Peru, or Princeton offices, depending on the candidate's residence. The majority of assigned cases will be located within these service areas.

Qualifications:

High school diploma or equivalent required; experience in social work, human services, or a related field preferred

Associates or Bachelors degree in Social Work, Human Services, Psychology, or a related field strongly preferred

Strong communication, organizational, and problem-solving skills

Ability to work effectively with youth (ages 1117), families, and community partners

Demonstrated understanding of the needs and challenges facing adolescents and their families

Cultural awareness and sensitivity, with the ability to work respectfully with individuals from diverse backgrounds

Ability to build rapport and maintain professional relationships in a team-oriented environment

Summary: Responsible for responding to client needs in a timely and compassionate manner, assessing crisis situations, developing service and safety plans, connecting clients to community-based resources, and supporting overall client stabilization.

I. Direct Service Duties to Youth and Families

Accepts clients from Director of Community Services and begins services within prescribed guidelines.

Completes an assessment on clients assigned by the Director of Community Services.

Develops a service plan outlining services with the client and family.

Ensures all necessary documentation is properly signed and in the client file.

Maintains regular contact with youth and families to provide advocacy/counseling/shelter care services.

Obtains proper releases and consents and safeguards the confidentiality of all records.

Participates in all inter-agency staffings of clients.

Refers to other community resources and specialized services as appropriate.

Coordinates cases with other community resources and specialized services.

Respond to daytime crisis one day a week

Complete family meetings and refer to resources after daytime crisis occurs

Provides support and assistance to foster parents when youth are placed in emergency shelter care.

Meets or exceeds agency standards of consistent contact with youth and parent/family (2 or more contacts per month with youth; 2 or more contacts per month with parent/family), with each contact being a minimum of 30 minutes.

Ensures 70% of clients met functioning goal, 90% of clients met permanency goal, and 90% of clients met safety goal.

Provides individual management sessions

Provides parent/family meetings

II. Support Services

Develops a working knowledge of, and establishes and cultivates cooperative professional relationships with, community resources, allied agencies, and referral sources.

Participates in all YSB staffings and team meetings.

Maintains on-going case file for each youth which is up to date and documents all contacts.

III. Other Duties

Reports itinerary on a daily basis.

Completes day (time) sheets on a weekly basis.

Attends all staff meetings and training sessions.

Participates in annual evaluation.

Represents the YSB at local community events as directed.

Completes case notes in files, as well as monthly, court, and other reports as required.

Actively participates in YSBIV's continuous Quality Improvement program.

Participates in client focus groups quarterly.

Core Competencies

Understanding

Flexible

Sensitivity to all cultures

Approachable

Organized

Self starter

Communication

*Youth Service Bureau of Illinois Valley believes that all people deserve inclusivity, fairness, and justice. We believe that both the success of our team and the wellness of our community is strongest by recognizing the qualities that make each person unique, including race, gender, age, sexuality, ability, religion, national origin, gender identity and other identities. The YSB team values and respects each other and our community as we proudly serve.

Full-time