Associate Pre-Sales Engineer

Job Description

Who We Are:

Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.

We've built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow.

That kind of momentum requires something specific from the people who work here: high standards, a builder's mindset and ambition without ego.

Foxen isn't for everyone. But for the people it's for, it's a supportive place to grow.Your Responsibilities

Partner with Regional Sales Directors in discovery to surface technical requirements and shape solutions that align with customer needs

Translate product capabilities into tailored demonstrations that show clear value and drive buyer confidence

Validate technical feasibility of deals by assessing integrations, workflows and system constraints early in the sales process

Collaborate with Engineering, Product and Implementation to align solutions so that commitments made in sales are achievable and scalable

Synthesize prospect feedback and market signals to inform product improvements and strengthen competitive positioning

Enable the sales team through training and shared learnings so that discovery quality and technical fluency improve over time

Identify integration opportunities and emerging customer needs to expand product applicability and support growthWhat Great Looks Like

Demonstrated ability to translate complex technical concepts into clear, compelling customer-facing narratives

Experience partnering with sales teams to progress deals that require technical validation and solution design

Strong judgment in evaluating technical tradeoffs and aligning solutions with both customer needs and product capabilities

Ability to lead discovery conversations that uncover technical requirements and influence solution direction

Experience working cross-functionally with product, engineering and customer-facing teams to deliver aligned outcomes

Ability to synthesize customer feedback into actionable insights that inform product or go-to-market improvements

Requires 1–2 years of experience in pre-sales, solutions engineering, or technical consulting role

Experience in proptech or with property management platforms is a plus

Why Join Foxen

The Bar Is Clear

Performance is visible. You'll know what's expected of you. If your work drives impact, your scope will grow. If it doesn't, we'll talk about how to improve it. When something affects the business, we don't stay in our lanes – we step in. Recognition is frequent.

We're All Builders

You won't inherit a perfect system. We don't know all the answers. You'll learn quickly. You'll ask questions. If something is inefficient, we expect you to improve it. If something is unclear, we expect you to define it. This environment rewards initiative, not passivity.

Ambition Without Ego

We're ambitious. We want to win our market. We expect strong performance. But ambition here isn't loud. It isn't political. It isn't performative. You can push yourself here. You can push the business forward. You can want more responsibility and more scope. And you can do it without ego.

Disciplined Growth

The business is growing quickly. We're doing it intentionally. New business is strong. Existing customers stay and expand with us. We're profitable. We ship meaningful product improvements and new offerings each year. We have significant room to grow in the market we serve. Growth here is not chaotic. It's built to last.

Full-time