Controller (Accounting & MSP Financial Operations)

Job Description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

TeamLogic IT is a growing Managed Services Provider (MSP) delivering IT, cybersecurity, and help desk services to small and mid-sized businesses. In addition to supporting our direct clients, we provide Help Desk Services (HDSS) to other TeamLogic IT franchises.

We are currently consolidating multiple entities into a single, scalable operation and are seeking a hands-on Controller to lead our accounting function, streamline processes, and build meaningful financial reporting that drives business decisions.

Position Overview

The Controller will own all aspects of accounting and financial operations across the organization. This role will oversee existing bookkeeping resources, lead financial consolidation efforts, and design scalable processes across billing, reporting, and financial management.

This is a highly visible, hands-on leadership role that is primarily onsite in our Winchester officeespecially during onboarding and initial process transformation.

This is not a traditional bookkeeping role. This position is responsible for building and scaling a financial operation.

Key Responsibilities

Accounting & Financial Operations

Oversee all accounting functions including AR, AP, payroll, and general ledger

Manage and mentor existing bookkeeping resources; evaluate and right-size team structure

Ensure timely and accurate month-end and year-end close processes

Maintain and optimize chart of accounts and financial structure

Billing & Revenue Management

Own billing workflows across QuickBooks and Alternative Payment Solutions (APS)

Ensure accuracy of recurring (MSP), project, and product billing

Identify and eliminate revenue leakage and billing inconsistencies

Align billing processes with service delivery and contracts

Financial Reporting & Analysis

Produce monthly financial statements and executive reporting packages

Develop and maintain:

Profitability reporting by client and service line

Technician utilization and efficiency metrics

Revenue segmentation (MRR vs. project vs. product)

Support franchise reporting requirements and KPI dashboards

Business Optimization

Analyze financial performance and provide actionable insights to leadership

Assist in pricing strategy, margin improvement, and cost control

Support operational decision-making with data-driven analysis

Entity Consolidation & Process Improvement

Lead financial consolidation of multiple entities into a unified structure

Standardize accounting processes, policies, and reporting across the organization

Document workflows and build a scalable financial operating framework

Qualifications

Required

5+ years of accounting experience, including 2+ years in a Controller or senior accounting role

Strong experience with QuickBooks (Online or Enterprise)

Experience managing AR/AP, payroll, and financial close processes

Proven ability to manage or oversee accounting staff

Advanced Excel / financial analysis skills

Preferred

Experience in a Managed Services Provider (MSP), SaaS, or recurring revenue business

Familiarity with PSA tools (e.g., Autotask) and/or third-party billing platforms

Experience with multi-entity accounting and financial consolidation

Understanding of service-based KPIs (utilization, realization, effective hourly rate)

Compensation & Performance Bonus

Base Salary: $95,000 $105,000 (based on experience and fit)

Performance Bonus: Target 15%20% of base salary (up to ~$20,000+)

Bonus is tied to measurable business performance, including:

Gross Margin Improvement (35%)

Technician Utilization (25%)

MRR Growth & Quality (20%)

Billing Accuracy / Revenue Capture (10%)

Financial Reporting Discipline (10%)

Full-time

Hybrid remote