Job Description
Description:
Be the first impression of an exceptional dining experience. Join Lake Lawn Resort as a Host/Hostess at 1878 On the Lake and create a welcoming, organized, and seamless experience for every guest.
Position Details
Employment Type: Part-Time
Shift: Flexible (Days, Evenings, Weekends)
Department: Food & Beverage / Restaurant
What You’ll Do
Greet guests and provide a warm, professional first impression
Manage reservations and seating using a rotation system
Escort guests to tables and present menus
Monitor dining room flow and seating availability
Answer phones and accurately take reservations
Communicate wait times and accommodate special seating requests when possible
Coordinate with kitchen and service staff on large parties or special requests
Assist servers and bussers as needed during peak times
Maintain a clean, organized host stand and entry area
Observe service standards and escalate guest concerns when needed Requirements:
What We’re Looking For
Previous host, restaurant, or customer service experience preferred, but not required
Strong communication and guest service skills
Ability to stay organized and composed in a fast-paced environment
Comfortable managing multiple tasks at once
Basic computer skills (reservation systems, Microsoft Office a plus)
Positive attitude and team-oriented mindset
Physical Requirements
Ability to stand and walk for extended periods
Frequent movement throughout the dining area
Ability to lift up to 10 lbs occasionally
Work Environment
Indoor and occasional outdoor restaurant setting
Moderate to loud noise levels during peak service
High-volume, guest-focused environment
About Lake Lawn Resort
Located on Delavan Lake, Lake Lawn Resort offers elevated dining experiences alongside exceptional hospitality. Our front-of-house team plays a key role in delivering memorable guest experiences.
Disclaimer
This role includes a variety of responsibilities to support daily operations.
Part-time