Craft Bartender (Part-Time) - Minden Mill Distilling

Job Description

Description:

The History of Foley Family Wines & Spirits

In spring of 1996, Bill & Carol Foley purchased 1,000 acres of lush and fertile earth within the then relatively unknown Sta. Rita Hills region of Santa Barbara County. Their plan – produce hand-crafted Chardonnay and Pinot Noir that reflected the best of California’s Central Coast. Named for their two daughters – Lindsey & Courtney – Lincourt Vineyards was born, and with it, the beginning of Foley Family Wines & Spirits.

Job Summary

The Craft Bartender serves as the nucleus of the customer experience at Minden Mill Distilling by conducting customer and vendor samplings to drive brand awareness and product education. The Craft Bartender ensures the tasting room operates at standards set by the company and delivers the highest level of customer service and satisfaction by educating customers on the Minden Mill Distilling brand, history and facility.

** Wednesday- Sunday shifts available with Fridays and Saturdays required. **

Requirements:

Essential Duties and Responsibilities

Maintain a high level of relevant knowledge of Minden Mill Distilling, its products, facilities and history by remaining familiar with current press information, memos, marketing information and other spirits-related publications that are provided.

Educate customers regarding the Minden Mill Distilling products, facilities, history and all other relevant information.

Responsible for having a high knowledge of craft cocktails in order to incorporate Minden Mill Distilling products into a craft cocktail menu.

Assess guests’ needs and preferences in order to make suggested recommendations.

Enhance customer experience by providing a welcoming, educational, exciting and inviting experience to all Minden Mill Distilling customers.

Provide assistance to guests by checking to ensure they are enjoying their experience and taking corrective action to problems.

Prepare alcohol and/or non-alcohol craft beverages for tasting room guests. Pour spirits for tasting events for guests at a pre-determined level.

Provide answers to customer inquiries and give general information in regard to the Minden Mill Distilling products, facilities, and/or history.

Handle routine sales transactions which include, but not limited to operating cash register, accounting of daily sales, handle purchases using POS system, and provide retail-related guidance to customers.

Assist with maintaining cleanliness of facilities.

Assist with special event planning, including but not limited to, social events, business events, and private distillery groups

Assist with spirit specific work-labeling, capping, bottling, when needed

Assist with providing tours to guests, as needed

Check customers’ identification and confirm it meets legal drinking age.

Restock and replenish bar inventory and supplies.

Special Licenses and/or Certificates:

TIPS certification or similar class preferred, but not required

WEST certification or similar preferred, but not required

Must be 21 years or older

POS and cash handling experience is required

Must have a commitment to excellence and high standards for hospitality and customer service

Must have a professional appearance and demeanor

Must be able to work a flexible schedule including evenings, weekends, and holidays

Education & Experience

3-5 years of customer service-related experience; or equivalent combination of education and experience

Prior spirit knowledge is strongly encouraged, but not required, though an interest in learning about spirits is a must

High end retail experience a plus

Company Core Values:

Teamwork – Be a Spirited Partner

Commitment – Crush Every Day

Quality – Good vs. Grape: It’s All in The Details

Integrity – It Takes a Community

Safety – Tend the Vines

Entrepreneurship – Love the Wine You’re With

Fun! - Smile! You Have Purple Teeth!

Foley Family Wines & Spirits provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected under federal, state or local law.

Part-time