Night Shift Residential Shift

Job Description

Overview:

Night shift personal are entrusted to spearhead our efforts in bringing hope, healing, and freedom to those struggling with addiction. They provide assistance with evening activities, overnight security and accountability for men in our residential facility. Light duties and assistance with the overall cleaning and maintenance of residential is needed.

Roles/Responsibilities:

Monitor activities of all residential clients, making sure they adhere to the standards of excellence and to the guidelines set in the client policy agreement, house policies and procedures.

Monitor all operations during the night shift to ensure client safety.

Conduct bedroom and all other facility room inspections once per shift.

Record all incidents and communicate them to the management.

Maintain a professional and high-quality service oriented environment at all times.

Monitor complaints, problems, disturbances, special requests, and any other issues that may arise.

Trained in onboarding a new client in the occasional arrival of new client during the night shift. Welcoming them in a friendly and helpful manner.

Utilize cleaning documents and check lists to ensure all areas of the residential center are cleaned according to night cleaning requirements

Ensure the accurate completion of the daily night audit in a timely fashion.

Must be able to perform special assignments if needed.

Meet with incoming supervisor at end of shift to review all nightshift documentation, duties, and activity.

· Be aware and able to enforce all fire-life-safety procedures.

· Assist clients during emergency situations.

Remain current in all updates with regards to new procedures and training.

Report any suspicious persons, activities and/or hazardous conditions to the Manager and proper Authorities when necessary.

Attend phone calls and utilize proper phone etiquette.