Mailing Equipment Operator

Job Summary

NiSource - Columbia Gas & Nipsco - is hiring a Mailing Equipment (Inserter) Operator / Tech to support our high-volume Printing & Mail Operations team. This role is an excellent opportunity for an equipment-minded individual with mechanical aptitude who wants to build a long-term career in a stable, essential industry with growth opportunities.

In this position, you will learn to operate, monitor, and troubleshoot high-speed Kern inserting equipment used to produce customer bills, regulatory notices, letters, and safety communications for six NiSource operating companies. Prior mailing or inserter experience is not required - NiSource provides structured, hands-on training and ongoing mentoring to help you succeed.

Success in this role means working collaboratively as part of a production team to meet same-day mailing service level agreements for 100,000+ mail pieces per day, while maintaining high standards for accuracy, quality, and safety.

Essential Functions

Learn to set up, operate, and monitor high-speed mailing equipment through on-the-job training

Perform routine equipment inspections and basic operational checks to keep machines running efficiently

Learn to clear jams, make minor adjustments, and troubleshoot under guidance

Perform daily and weekly basic cleaning and upkeep tasks

Follow Lean 5S practices to maintain a clean, organized, and safe work area

Support production schedules and quality checks to meet same-day mailing deadlines

Accurately complete basic production and quality documentation

Collaborate with team members to identify issues and suggest process improvements

*Escalate equipment or quality concerns as needed to support overall production goals

Advanced equipment adjustments, optimization activities, and mentoring responsibilities are developed over time as skills increase.

Required Qualifications

High school diploma or equivalent

Mechanical aptitude or strong interest in working with equipment, machinery, or technical systems

Willingness to learn new equipment and processes through hands-on training

Ability to work in a fast-paced, high-production environment

Ability to stand, walk, and perform repetitive motion throughout the shift

Basic math skills and strong attention to detail

Dependability, accountability, and ability to work both independently and as part of a team

Preferred Qualifications

Experience operating industrial, manufacturing, or production equipment

Previous exposure to mechanical, maintenance, technical, or manufacturing environments

Knowledge of mailing operations or USPS regulations (can be trained)

Basic computer or machine interface experience

Training & Development

NiSource provides structured, hands-on training for this role. Team members progress through equipment certification and skill development with coaching from experienced operators & onsite technicians. This position offers clear opportunities for growth within the Insert Operations job family.

Work Environment & Physical Requirements

High-production, operational environment

Extended periods of standing and walking

Repetitive motion required

Exposure to production noise and equipment

Why Join NiSource

Stable, essential utility industry

Clear career progression and skill development

Team-oriented work environment

Commitment to safety, quality, and continuous improvement

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish

Right to Work Poster(English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*: $40,800.00 - $57,100.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date: 2026-04-28

Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.