Welcome to Altura Teleservices
Altura Teleservices is one of the fastest growing IT-enabled BPO solutions start-up companies today. We are committed to the goal of providing top-quality and cost-efficient campaign programs and pert services that will allow corporations to achieve growth and increase profitability.
The company achieves functional efficiency by delivering seamless alternatives through consulting and search engine optimization services. With highly skilled and innovative employees, our clients are always guaranteed of exceptional work quality and performance as the company is focused on providing devoted and notable quality outputs for industry specialists. We provide quality inbound voice services across several industries including sales, customer service, query handling, billing and collections, technical support, email and chat services. We also provide outbound services like, B2C and B2B customer acquisition, lead generation, win back programs, tele surveys, customer loyalty programs, welcome calls, service satisfaction follow-ups, database enhancements, and sales verification.
We are currently hiring for Customer Service Representatives and Technical Support Representatives. Please see below for the qualifications and job description of the position:
What will you do?
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Who’s suitable for the job?
At least two years of college, any course.
Strong English verbal communication skills, including active listening.
Preferably with Call Center experience.
Preferably with sales experience.
Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below:
Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience
Nursing graduates for our healthcare accounts
Financial Account Executives for business course graduates with experience in the related field
lnterested applicants please send your resumes with your updated contact number to firstname.lastname@example.org or you could also text us at 0906.3224.496 and follow this format:
Full Name/Address/Post Job Free(eg. Tricia Gerardo/Laguna/Post Job Free).
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