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Virtual Customer Service Rep.

Company:
NTT Business Solutions LLC
Location:
Charlotte, North Carolina, United States
Salary:
$9-16/hr
Posted:
November 10, 2016
Description:

Deal directly with customers by telephone with warm greetings. Probe customer to gather their reason for calling. Resolve customer complaints. Provide product details and process product orders. Update, cancel or create customer accounts. Setup new customer contact information and log each call with detailed notes. This is a from home position. This position is nationwide in the US excluding the states of CA, CT, MD, MA, NY, OR and WI.