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call centre Help Desk

Company:
pricewarner marketing
Location:
Johannesburg, GP, South Africa
Posted:
November 10, 2016
Description:

Job description

We are looking for a customer service oriented helpdesk / sales agents to provide customer support to our existing clients. You will deal with basic client service problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained and improved.

Responsibilities

Provide first level contact and convey resolutions to customer issues

Track, route and redirect problems to correct resources

Update customer data and produce activity reports

Utilise excellent customer service skills and exceed customers’ expectations

Preserve and grow your knowledge of help desk procedures, products and services

Must have grade 12 or equivalent qualification and strong communication/negotiation ability.

basic salary and commission from R5,000

Interested applicants kindly use either of the following options to apply to human resources consultants,

Fax your CV to : 0865586058 or Whatsapp 0818846657 or email: bn54j3@job2r.com