* Provides support to the Data Management Department by performing clerical-related duties while providing excellent customer service to agency clients.
This position requires that the employee reports to different work locations and/or units based on workload as determined by their supervisor.
* Performs record checks; enters necessary data from source documents/electronic systems; reviews and processes case information and requests; * Reviews and processes court/legal documents and requests; monitors email boxes; quality assurance; files/scans/uploads documents into the case record/electronic system; maintenance of case records and document repositories (hardcopy/electronic/eye readable format); * Performs receptionist/phone functions.
* Performs clerical duties such as (but not limited to) processing cash equivalents, mail, faxes, copies, maintains department appearance, * Maintains all computerized/written logs, * Routine maintenance of all copiers and printers; ensures adequate amount of supplies of all necessary items; provides training to coworkers as needed; * Retrieves/processes fingerprints; and responds to inquiries and requests for information from staff, community professionals and the public.
* These entries and tasks require editing, correction, interpretation, judgment and when necessary direct consultation with a supervisor to work out problems and correct information prior to entry and/or completion.
* Attends training for professional development; attending supervisory, unit, department, and agency meetings and participates accordingly by providing suggestions or ideas at will aide towards timely and effective support services.
* Ability to add, subtract, multiply and divide whole numbers and to read and write common vocabulary plus four (4) courses in typing (or 13 months experience); four (4) months experience as Data Entry Operator 1.
* High school graduate or equivalent; minimum of 1 yr.
clerical exp.
Or equivalent; typing speed of 25 wpm; basic knowledge of Microsoft Office; well-developed verbal communication skills, problem solving skills and excellent customer service skills.
M-W 3:00 pm - 11:00 pm; Sat 3:00 pm - 11:00 pm, Sun 4:00 pm - 12:00 am (Lunch Included)