Technical Delivery Manager (Full Time)

Sporting Life Group is a proudly Canadian family of retail banners, Sporting Life, Golf Town, and Team Town Sports, united by a shared passion for sport and active living.

From individual pursuits to team sports, we offer the best equipment, expert services, and experiences to help Canadians play, move, and live well.

Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.

Vendor Pro Deals and expert product training to fuel your knowledge and performance.

A salary range of $100,000 - $125,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

The Technical Delivery Manager is responsible for end to end execution of the organization’s technology portfolio, ensuring initiatives are delivered predictably, transparently, and aligned to business and technology strategy.

This role leads delivery execution across multiple concurrent initiatives, manages delivery resources, and partners closely with Product, Architecture, Business, and external vendors.

The Technical Delivery Manager owns delivery governance, capacity planning, roadmap execution, and delivery standards, while remaining hands on in removing blockers, managing risk, and driving outcomes across complex enterprise platforms.

Own delivery execution across the technology portfolio, ensuring alignment to corporate and IT strategy.

Lead intake, prioritization, and sequencing of initiatives from demand intake through post implementation review.

Build, maintain, and evolve technology roadmaps based on system evolution, business priorities, and delivery constraints.

Establish and maintain portfolio level reporting, dashboards, and metrics covering delivery progress, budget, risks, dependencies, and outcomes.

Ensure delivery consistency, traceability, and visibility across all initiatives.

Delivery Leadership & Execution Lead and coordinate delivery execution across multiple teams, business units, and vendors.

Mobilize programs and projects, including scope definition, planning, budgeting, resourcing, and onboarding.

Remove delivery blockers, manage interdependencies, and elevate issues when required.

Ensure delivery plans are realistic, capacity aligned, and execution focused.

Oversee backlogs and ensure they are effectively fed into delivery planning and execution Agile Practice Ownership Apply Agile, hybrid, or waterfall delivery approaches as appropriate to initiative complexity and risk.

Support consistent delivery standards, frameworks, and lifecycle practices across teams.

Partner with Product, Architecture, and Technology leaders to improve delivery maturity and predictability.

Drive adoption of delivery tooling, reporting, and metrics.

Stakeholder & Governance Management Maintain clear, regular communication with senior stakeholders on progress, risks, tradeoffs, and decisions.

Prepare and facilitate Steering Committees and senior governance forums as required.

Ensure delivery transparency and alignment across Technology and Business stakeholders.

Coordinate delivery effort across multiple banners and business units Manage external delivery partners, including performance tracking, delivery quality, and adherence to timelines and standards.

Support contract, budget, and capacity oversight for vendor led initiatives.

Manage escalations and ensure vendors are integrated into SLG delivery governance.

Risk, Change & Operational Management Identify, track, and mitigate delivery risks across programs and the portfolio.

Ensure structured change management, operational readiness, and post implementation review.

Champion quality, documentation, and knowledge transfer as part of delivery completion.

Directly manage or coordinate Project Managers, Scrum Masters, and delivery resources (including contractors). Support performance management, coaching, and development of delivery resources.

Promote accountability, collaboration, and continuous improvement within the delivery function.

7–10+ years of experience in technical delivery, program management, or portfolio delivery roles.

Strong understanding of SDLC, Agile and hybrid delivery models, and delivery governance.

Demonstrated experience with capacity planning, roadmap execution, and portfolio reporting.

Experience managing vendors and third party delivery partners.

Bachelor’s degree in computer science, Engineering, or a related discipline (or equivalent experience). Project management or Agile certification (PMP, PMI ACP, CSM, SAFe, or equivalent). Hands on delivery experience with enterprise platforms such as ERP, POS, cloud platforms, and integrations.

Prior experience with Microsoft D365 Finance & Operations and Salesforce ecosystems.

Experience building or evolving delivery practices, frameworks, or PMO functions.

Strong executive communication and stakeholder management skills.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities.

In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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