Cafe Manager

Job Description

About the Role

We are seeking an experienced and proactive Café Manager to lead daily operations, drive team performance, and elevate the customer experience. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and can balance leadership with hands-on service.

Key Responsibilities

Oversee all day-to-day café operations, ensuring efficiency, cleanliness, and consistency

Manage staff scheduling, shift coverage, and team accountability

Train, coach, and develop team members to maintain high performance and service standards

Monitor inventory levels, place orders, and manage vendor relationships

Handle customer concerns professionally and ensure a welcoming environment

Maintain compliance with health, safety, and company policies

Support marketing initiatives, events, and in-store promotions

Analyze sales, labor, and operational data to improve performance and profitability

Step in during peak hours to support barista/service operations as needed

Qualifications

2+ years of café, restaurant, or hospitality management experience

Strong leadership and team management skills

Ability to multitask and problem-solve in high-pressure situations

Experience with scheduling software (e.g., Sling) and POS systems

Excellent communication and organizational skills

Flexible availability, including evenings and weekends

Preferred Qualifications

Experience in high-volume café environments

Background in inventory control and vendor coordination

Familiarity with community-based spaces

Passion for coffee, hospitality, and creating memorable guest experiences

What We Offer

Competitive pay based on experience

Opportunities for growth and leadership development

A collaborative and community-focused work environmentCompany Description

Zawadi Center is a vibrant, community-anchored hospitality destination in the Minneapolis–St. Paul area. The center includes:

A full-service restaurant

A high-volume café

A large event center (up to 300 guests)

Office rental spaces

Full-time