L3 Java Application Support Engineer

Pay Rate Range: $51.42 - 52.94/hr.

GBAM Req ID: 10712902

Job Description:

Job Title L3 Application Support Engineer Technology Stack Java Spring Boot Angular

Experience 610 years (relevant application support development experience) Shift Yes may require rotational shifts Job Summary

The L3 Application Support Engineer will provide advanced production support for businesscritical applications built using Java Spring Boot and Angular.

This role focuses on deep technical troubleshooting root cause analysis and permanent fix implementation working closely with development infrastructure and DevOps teams to ensure high availability and performance of applications.

Key Responsibilities

Provide L3 production support for enterprise applications developed using Java Spring Boot and Angular.

Perform in-depth root cause analysis (RCA) for recurring and complex incidents.

Debug application issues related to APIs microservices backend logic and frontend components.

Analyze logs stack traces database issues and performance bottlenecks.

Implement bug fixes patches and minor enhancements in coordination with development teams.

Support production deployments releases hotfixes and post-release validations.

Work with L2 support teams to guide issue triage and resolution.

Ensure adherence to SLAs incident management and change management processes.

Participate in on-call rotational shifts as part of 24x7 support coverage.

Maintain and improve support documentation runbooks and SOPs.

Proactively identify stability performance and security improvements.

Essential Skills: Java Spring boot Angular

Skills: Advanced Java Concepts

Experience Required: 6-8 years

Skills:

Category Name Required Importance Experience

SkillCategoryTest1_MN Advanced Java Concepts Yes 1 7+ years