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Control Manager - Vice President

Company:
JPMorganChase
Location:
Wilmington, NC
Posted:
May 03, 2026
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Description:

Description

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager Vice President, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:

Develop a deep understanding of the Card Marketing space to serve as a trusted advisor who will identify, assess, and manage operational risk

Define and enhance KPIs/KRIs, control metrics, and governance routines; review and analyze relevant data to support business programs and risk decisions

Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions to reduce financial loss, regulatory exposure, and reputational risk

Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions

Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.

Specific area of providing controls support is for the Operations, Activation and Transformation (OAT) team within the broader Card Marketing, Growth and Innovation organization

Required Qualifications, Capabilities and Skills:

Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.

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