Apprentice Optician

The Apprentice Optician creates exceptional value in the lives of patients by delivering exceptional service.

Conveys a commitment to providing unsurpassed Patient Experience by performing the following Sales and Service Process steps:

Greeting the Patient

Explaining the Process in a transparent way

Merchandise Selection

Solve visual problems or challenges for customers

Tendering

Dispensing

Assists the patient in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other employees with difficult and complex areas of customer product needs and prescriptions

Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems

Shows patience and courtesy with patients; tracks down answers to unfamiliar questions or products

Ensures finished eyewear optical standards and customer requirements/requests

Takes personal ownership to achieve personal and practice results

Serves as a role model for development and a technical resource for all

Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail

Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions

High school graduate or equivalent

Part of a sanctioned Optician Apprenticeship Program within a licensed state

Strong customer service skills: communicator, listener and team builder

Knowledge of current optical theory and merchandise

Strong basic math skills

Awareness of current fashion trends

Sales and service skills

Familiarity with POS, computers and calculators

Embrace new technology and change

Benefits

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.