Office Assistant

Job Description

Description:

APEX Home Improvement, DBA APEX Construction Group is seeking a reliable and organized Office Assistant to support daily administrative operations. This role is essential in ensuring smooth communication between customers, field staff, and management while maintaining accurate records and providing excellent customer service.

Key Responsibilities

Answer and direct phone calls professionally

Schedule appointments and coordinate with field technicians

Greet and assist customers over the phone

Maintain organized filing systems (digital and paper)

Prepare invoices, estimates, and basic reports (using JobTread CRM)

Process payments and track accounts receivable

Order office supplies and manage inventory

Assist management with administrative tasks

Handle email correspondence and follow-ups

Maintain customer databases and job recordsRequirements:

Qualifications

High school diploma or equivalent (required)

Previous office or administrative experience in the construction industry (preferred)

Strong communication and customer service skills

Proficiency in Microsoft Office / Google Workspace

Basic bookkeeping or invoicing experience is a plus

Excellent organizational and multitasking abilities

Reliable, punctual, and detail-oriented

Ability to work independently and as part of a teamPreferred Skills

Experience in construction/home improvement offices

Knowledge of scheduling software or CRM systems

Basic accounting or QuickBooks experience

Full-time