Required Skills
Qualifications
• One or both: ServiceNow Certified System Administrator (CSA) credential OR ServiceNow Certified Application Developer (CAD) credential.
• Strong programming experience with a focus on JavaScript, including knowledge of the ServiceNow API classes and object-oriented programming concepts.
• Proven experience developing in some of the following ServiceNow modules: CSM, PSDS, ITSM, SPM, and ITOM.
• Experience building custom applications.
• Strong communication skills and the ability to work efficiently within a development team and report to a technical lead.
• Experience working in an Agile/Scrum environment, utilizing stories, sprints, update sets, app repo, and version control.
• Strong critical thinking skills with a proactive approach to solving technical challenges before escalating.
Bonus Qualifications (Preferred)
• Experience supporting and coordinating ServiceNow platform upgrades and patching activities.
• Web Development experience using modern JavaScript frameworks.
• Expertise with the Service Portal and creating custom widgets and pages using AngularJS and CSS.
• ServiceNow Micro-Certification - Service Portal.
• UI Builder experience.