Application Support Engineer

Required Qualifications

5+ years of experience in application development and support.

CatsWeb or Assurex Experience

3+ years Scripting experience (Power BI, Kafka, Python).

Bachelor s degree in Computer Science or a related field.

Strong SQL and data structure knowledge.

Key Responsibilities

Assist with the health, performance, and reliability of the vendor application CatsWeb Assurance and an-inhouse on-prem Critical Infrastructure Data Hub application.

Design and develop complex software solutions to address business challenges.

Translate ideas into actionable user stories and deliver high-quality outcomes.

Provide insights and solutions to product owners and business users.

Ensure regulatory compliance and apply Human Performance tools during testing and implementation.

Lead design/code reviews and uphold best practices in source control and documentation.

Communicate complex technical concepts clearly across diverse audiences.

Thrive in a fast-paced environment with a growth mindset and passion for learning.