Lead Site Reliability Engineer

Job Responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate

Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines

Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications

Implements infrastructure, configuration, and network as code for the applications and platforms in your remit

Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

Supports the adoption of site reliability engineering best practices within the team

Required qualifications, capabilities and skills

Formal training or certification on site reliability concepts and 3+ years applied experience

Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform

Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net

Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)

Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform

Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker

Familiarity with troubleshooting common networking technologies and issues

Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team