Senior User Experience Researcher

Very specific skill required. Strong research on e-commerce and design. Self-starter, willing to dig in and deliver actionable recommendations. Client is shaping the future of healthcare by providing digital solutions that enable better access to medical care for humans and animals. We are looking for a passionate, and innovative Senior User Experience Researcher to join our growing Intelligence & Insights Practice. We're seeking a highly collaborative, thoughtful, and creative mixed methods, quant-leaning senior-level researcher to define and conduct end-to-end research, identify key insights, and drive business and product strategy. This role will report to the Director of Insights & Intelligence and work closely with the members of the Experience Research and Design (ExRD) Team. In this role, you will focus on developing a deep understanding our customers and delivering insights across the global enterprise. This role will provide the unique opportunity to help guide product and business strategy for a Fortune 500 company. This environment calls for someone who is an advocate of best practices in research design and execution, with the ability to collaborate and build strong relationships across the organization.

About you:

• You are a strong collaborator across multiple teams and throughout large enterprises to advocate and constantly evolve design and research processes to drive innovation.

• You possess deep experience applying a wide array of user experience research methods and tools.

• You are an expert communicator who builds strong relationships and partnerships.

• You are creative in seeing the bigger picture, identifying key gaps, and solutioning to fill those gaps.

• You are able to adapt or develop processes, tools, and approaches to improve the research function.

• You are comfortable presenting complex findings and insights to a senior level audience.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Define and measure quantitative UX goals and