SCCM Engineer

Position title: SCCM Engineer

Location: Hercules, CA

6+ Months Contract

Reasonable Market Rate

Responsibility

1) The SCCM Engineer has a primary task is to provide enterprise-level desktop engineering and design through the design, engineering, configuration, administration, maintenance / support of Microsoft System Center Configuration Manager (SCCM)

2) Analyze and evaluate existing SCCM configurations and strategy

3) Determine and implement best practices for the engineering, configuration, administration, and support of SCCM .

4) Design and implement business applications/packages into the SCCM application framework .

5) Assist desktop engineering with SCCM Windows desktop OS deployment and automated build processes, including performance tuning .

6) Provide extensive troubleshooting in the installation and configuration of SCCM; diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses.

7) Remediate issues through controlled and organized incident management processes .

8) Design and implement software packaging and patching strategies for windows desktops .

9) Assist in the conversion of existing automated deployment tools and processes into SCCM .

10) Produce basic project plans and root cause analysis documents; report progress to management

11) Develop partnerships and collaborate with key support, architecture, engineering, and security teams .

12) Provide internal team support, guidance, and mentorship with the engineering and support of SCCM.

13) Develop future state strategies, roadmaps, and initiatives that are aligned with Consumers Energy's goals and vision; create an environment that is supportable, secure, and scalable .

14) Additionally, this position can require possible on-call/after-hour system patching and emergency support

Skills and Requirements.

• 8+ years of in-depth SCCM and desktop engineering knowledge in design and support of systems that support in large environment.

• Familiarity and understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands.

• Proven ability to work effectively in a team setting as well as independently with minimal error and guidance .

• Exceptional verbal and written communication skills with the ability to communicate with all levels of associates in the organization.

• Excellent planning and organizational skills with an ability to understand the long-term ("big picture") .

• Ability to think strategically and implement iteratively .

• Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation

• Ability to initiate new processes and/or enhance existing process .

• Strong leadership skills with an ability to lead cross-functional teams in a collaborative way.

• Scripting knowledge (VBScript or other language) .

• Familiarity with packaging (App-V, Install Shield AdminStudio, Wise, ThinApp) • Some general knowledge of VDI - VMware View • Windows Server, Security and Network systems - Windows 2012 and 2016 Server OS, Active Directory, PKI / certificate services .

• Monitoring Applications - Microsoft Service Center Operations Manager (SCOM), Quest Monitoring products, etc

• Knowledge of ITIL best practices and use of issue/problem tracking systems.

• MCP /MCSE/ITIL V3 F preferred.