Sr. Telecom Solution Engineer

TECHNICAL SKILLS

Must Have

Ability to design phased migration strategies, cutover plans, rollback procedures, and testing approaches

Advanced proficiency with Microsoft 365 (Excel, SharePoint, Teams), Visio, Project for tracking and reporting

Direct experience owning or technically directing carrier orders (ASRs, LSRs, provisioning, turn-ups, disconnects)

Extensive expertise in legacy telecom infrastructure, including Channel Banks, POTS, 56K, and T1

Hands-on leadership of cutover events with real-time technical decision making

Proven leadership of end-to-end telecom migrations and retirements in live production environments

Strong stakeholder management skills across carriers, contractors, SMEs, and senior leadership

Strong working knowledge of Ethernet, MPLS, E-Line, E-LAN, fiber, and wireless access

Nice To Have

Experience in utility or regulated environments

Experience with telecom billing validation and cost recovery

Exposure to SCADA, OT, or critical infrastructure communications

Familiarity with ITIL-based change and incident management

PMP or equivalent certification

Solutions Architecture or Sales Engineering background with a carrier or network vendor

JOB DESCRIPTION

We are seeking a senior Telecom Solution Engineer / Solutions Architect to lead a mission-critical Channel Bank and legacy telecom retirement initiative. This role is accountable for both technical strategy and execution, operating as a hands-on subject matter expert while providing structured execution leadership across multiple stakeholders in a regulated utility environment.

The role will evaluate existing legacy telecommunications systems, identify service dependencies, and design a phased migration approach to transition services from TDM-based technologies (Channel Bank, POTS, 56K, T1) to modern Ethernet, MPLS, fiber, and wireless solutions.

Key Responsibilities

Lead end-to-end execution of legacy telecom retirement efforts from discovery through decommission

Perform service inventory and dependency analysis, including demarcation and site constraints

Develop migration phases, cutover plans, rollback strategies, and testing requirements

Own or technically direct carrier engagement, including ordering, provisioning, turn-ups, and disconnects

Coordinate execution across carriers, contractors, internal SMEs, operations teams, and leadership

Lead cutover events, providing real-time technical oversight (on-site or remote as required)

Maintain execution tracking, risk management, and status reporting using Microsoft 365 tools

Drive formal service decommissioning and billing disconnects to ensure cost savings are realized

Ensure adherence to change management and regulatory standards common to utility environments