Must haves:
-DDI Work (DNS work) - Understand how DNS works from top to bottom
-Previous Bank of America Experience (Or Cisco or HP) (mid level to Sr.)
-CCNA would be great but not required
-local to Richmond, CTL, or Chandler and can work 3 days in office hybrid.
* -Any bluecat or vitalQIP tool experience will set them apart
*NO Proxy engineer/or firewall engineer.
Position: DDI Engineer (25-15134)
Client is currently seeking an DDI Engineer with Bank of America located in Richmond, VA and Charlotte, NC, Chandler AZ. This is a 12 + month contract position.
Responsibilities:
Proactive and strategic business partner in a network centric IT environment striving to meet current and anticipated business objectives
Assume the position of an escalation point for unresolved problems, complaints and complex service requests
Mange the change process through the entire change management lifecycle
Manage DHCP/DNS and IP management systems to fulfill requests
Manage QIP globally for different regions
Responsible for design, peer review, scheduling, implementation and request closure process of DDI requests
Work on pre-validations, implementation and post checks
Submit Changes (CRQs) and execute necessary configurations
Fulfill Resource Record, Device Registration and Site code requests
Work closely with business partners and customers, assisting their level 2-3 support teams with the research and development of solutions to new or unknown issues
Requirements:
Subject-matter expertise in DDI requests (Vital QIP and Bluecat)
Knowledge on network concepts of DNS, DHCP, Firewalls. Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis
Experience in Network Operations Service Delivery
Knowledge of tools like remedy, Putty or Windows PowerShell, Bluecat and Vital QIP
Good Networking knowledge
Capable of managing initiative-based portfolios in a multi-matrixed environment
Ability to execute a portfolio using consulting skills and conflict resolution, proactively drive innovative business solutions, and use technical, enterprise, and business knowledge to work across structures to meet customer needs