Knowledge Transfer Lead/Trainer

Overview

Responsible for administration and end-user training, go-live support, and transition to State self-sufficiency.

Key Responsibilities

Deliver PPM Administrator refresher training

Provide guidance on differences between Project Online and Project Server

Develop training materials (MS Office format)

Support go-live and transition period

Provide documentation for self-support model

Assist with knowledge transfer acceptance

Required Qualifications

5+ years Microsoft Project Server experience

Experience delivering enterprise system training

Strong documentation and presentation skills

Experience supporting change management initiatives