Front Desk

Job Description

Join Our Team as a Front Desk Agent at Hilton Garden Inn Statesville!

Are you a customer service-oriented individual with a passion for hospitality? Do you thrive in a fast-paced environment and enjoy interacting with guests from all walks of life? If so, we have the perfect opportunity for you at Hilton Garden Inn Statesville in beautiful Statesville, North Carolina!Key Responsibilities:

Welcome guests in a friendly and professional manner

Check guests in and out of the hotel with efficiency and accuracy

Answer incoming calls and assist with guest inquiries

Provide recommendations for local attractions, restaurants, and activities

Handle guest requests and resolve any issues promptly

Maintain a clean and organized front desk areaQualifications:

Prior experience in a customer service role preferred

Excellent communication and interpersonal skills

Ability to multitask and prioritize tasks effectively

Familiarity with hotel operations and reservation systems a plus

Positive attitude and a willingness to go above and beyond for guestsAbout Us:

Located in the heart of historic Statesville, Hilton Garden Inn Statesville offers a warm and welcoming atmosphere for both business and leisure travelers. Our hotel features modern amenities, spacious guest rooms, and a dedicated staff committed to providing exceptional service to every guest.

Guests can relax in our indoor pool, stay active in our fitness center, and enjoy delicious meals at our on-site restaurant. With easy access to popular attractions such as Lake Norman, Zootastic Park, and The Crossroads Arts and Science Center, Hilton Garden Inn Statesville is the perfect home base for exploring everything that the area has to offer.

At Hilton Garden Inn Statesville, we believe in creating memorable experiences for our guests and fostering a positive work environment for our team members. Join us in delivering outstanding hospitality and making a difference in the lives of those we serve.

#hc235502

Full-time