Community Coordinator

Member Services

Public Policy Offices

$60,000 - $65,000

Monday-Friday (Onsite)

Columbus, Ohio

Permanent Opportunity

What You’ll Do:

Support CRM-driven member outreach initiatives to enhance engagement and overall satisfaction

Communicate exclusively with current members regarding their dues

Make outbound calls to appropriate company contacts and communicate payment reminders clearly and professionally

Escalate situations where a company is unable to pay

Provide administrative support, including data entry, copying documents, and other general office tasks

Assist with data entry, including event registrations and annual conferences

Oversee membership dues collection through proactive calls and email communication, while tracking and reporting status updates

Provide data entry support for event registrations, annual conferences, and membership records across internal systems and databases

What We’re Looking For:

Strong problem-solving abilities with a proactive approach

Demonstrated commitment to delivering high-quality customer service

Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel

Familiarity with video conferencing platforms such as GoTo Webinar, Zoom, Microsoft Teams, and Webex

Highly detail-oriented with strong organizational and accuracy skills

Consistently meets deadlines and delivers work on schedule

Actively seeks and incorporates internal customer feedback to improve satisfaction

Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.

About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.