Co-ordinate and deliver cyclical payroll activities and ensure completeness in a timely and accurate manner through our clients payroll system
Responsible for processing and checking payroll and sending payroll file to & from vendor/in-house payroll provider
Co-ordinate and deliver off-cycle payroll activities and ensure completeness in a timely and accurate manner through our clients payroll system
Manage Work Schedule and validate Time Data from our clients time administration systems
Perform transactional activities of a more complex nature, act as a SME for specific specialist activities and deliver operational excellence
Providing process specific sign-off or approval where needed
Deliver and maintain high customer satisfaction ratings by processing transactions accurately and meeting agreed service levels for process specific area
Perform customer request/problem identification and follow defined incident notification and escalation procedures
Identify risks associated with execution of the assigned tasks within the business process and escalate / mitigate / resolve as required
Understand and comply with internal controls, regulations and security requirements linked to the business process and support on internal audit requests and quality assurance requests. Responsible for gathering evidence for SOX
Contact with all payroll vendors/in house payroll provider for all payroll related queries
Accountable for Payroll calendar
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