Sales Associate

Job Description

Job description

Are you looking for a dynamic work environment which compensates you on success? Then look no further because Hand and Stone wants to talk to you!

We are in search of a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.

You MUST have a POSITIVE ATTITUDE with excellent COMMUNICATION and SALES skills to join our team!

POSITION SUMMARY

Meet membership sales goals

Communicate sales promotions and service options with clients

Schedule/Confirm appointments and balance the daily appointment book

Greet and check-in/out clients before/after their appointment

Learn about our products and services for effective, clear communication

Execute the daily operational tasks, day-to-day goals and priorities assigned by management

Uphold store cleanliness standards in the entire spa

Communicate the continually changing schedule and operational needs with coworkers

Communicate with both massage therapists and estheticians to maximize the appointment book

Computer data entry

POSITION REQUIREMENTS

Sales experience with proven results; membership sales is a plus

Capability to work flexible hours including nights, weekends and some holidays

Excellent verbal and written communication skills

A fast learner, with a positive attitude; remain calm in fast pace environment

Computer proficiency; knowledge of retail/appointment booking computer systems is a plus

A strong team player with the ability to work independently under minimal supervision

Exceptional with organizing and prioritizing; attention to detail and multi-tasking

Critical thinking skills, including customer conflict resolution

Have reliable transportation to/from work

PREFERABLE QUALIFICATIONS

Associate or Bachelor’s Degree

2+ years in sales

Experience using Zenoti Spa computer software

We offer hourly-rate pay with competitive commissions and bonuses. There is also the potential for position growth to a lead sales associate position.

To join our team, please submit a resume!

Location: In-Person

Job Types: Full-time, Part-time, Commission

Pay: $ We offer generous compensation/commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges as well as points which are awarded weekly and can be used towards product and or services!

Benefits:

401(k) matching

Employee discount

Flexible schedule

Shift:

4 hour shift

8 hour shift

Day shift

Night shift

Weekly day range:

Monday to Friday

Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 2 years (Preferred)

Work Location: In person

Why join us?! See here:

#H&SUASalesAssociate