Front Desk Associate

Job Description

About Us:

We are a busy, patient-focused neurology and infusion practice dedicated to providing high-quality, compassionate care. We are seeking a reliable and detail-oriented Front Office Associate to support our growing team.

Position Overview:

The Front Office Associate is the first point of contact for patients and plays a key role in ensuring smooth daily operations. This position requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced medical environment.

Key Responsibilities:

Greet and check in/check out patients

Answer phones and manage incoming calls professionally

Schedule appointments and manage provider calendars

Verify insurance and collect co-pays

Maintain accurate patient records and demographics

Handle faxes, scanning, and general administrative tasks

Assist with chart preparation and document management

Communicate effectively with clinical staff and patients

Qualifications:

Prior medical office experience preferred (neurology or specialty clinic a plus)

Knowledge of insurance verification and basic billing concepts

Strong computer skills (EMR experience preferred)

Excellent communication and customer service skills

Ability to multitask and stay organized

Reliable, punctual, and team-oriented

Schedule:

Part-time (2–3 days per week or as needed)

Must be available on clinic days (e.g., Tuesday/Wednesday if applicable)

Compensation:

Hourly rate: $[insert range based on your market]

No benefits (part-time position)

Why Join Us:

Supportive, team-oriented environment

Opportunity to grow within a specialty practice

Meaningful work helping patients with complex neurological conditions

Part-time