Job Description
Overview:
Reid Park Memorial Golf Course is seeking a dynamic, experienced, and forward-thinking Head Golf Professional / General Manager to lead all aspects of golf operations and facility management. This is a unique leadership opportunity for an individual who is passionate about the game, operational excellence, and delivering an exceptional guest experience.
This role blends golf operations, business management, team leadership, and customer engagement and is ideal for someone who thrives in a hands-on leadership environment and is eager to elevate a growing facility.
Experience Required
PGA Member or Associate preferred
Proven experience in golf operations, facility management, or a similar leadership role
Strong business acumen with experience in budgeting and revenue management
Excellent communication, leadership, and organizational skills
Passion for golf and commitment to delivering a top-tier player experience
Essential Responsibilities:
Golf Operations
Oversee all daily golf operations including tee sheet management, tournaments, leagues, and instructional programs
Maintain a high standard of customer service and player experience
Manage merchandising, inventory, and retail operations within the golf shop
Organize and execute tournaments, outings, and special events
Facility & Business Management
Lead overall course operations including staffing, scheduling, and budgeting
Monitor financial performance, control expenses, and drive revenue growth
Collaborate with ownership on strategic planning, capital improvements, and long-term vision
Ensure compliance with all policies, procedures, and safety standards
Leadership & Team Development
Recruit, train, and mentor staff across golf operations and customer-facing roles
Foster a positive, accountable, and service-oriented team culture
Set clear expectations and maintain high performance standards
Customer Experience & Community Engagement
Build strong relationships with members, guests, and the local community
Address feedback professionally and implement improvements
Promote the course through events, partnerships, and outreach initiatives
Benefits:
Competitive base salary
Performance-based incentives tied to revenue growth and operational success
Opportunity for long-term growth and leadership within the organization
Supportive and team-oriented environment
Full-time