Intake Coordinator, Palliative Care

**Employment Type:**

Full time

**Shift:**

Day Shift

**Description:**

**Palliative Care Intake Coordinator**

**Position Purpose:**

The Palliative Intake Coordinator collaborates with hospital discharge planners/social workers, liaison personnel, physicians, billing specialists, patients, families, and others to receive information which facilitates admission of Palliative patients; documents appropriate demographic and clinical information for the processing of incoming referrals; coordinates communication process between referral sources, third party payors, and professional/clerical staff; and coordinates referral process from initiation to completion including all follow-up necessary to accomplish expected outcome.

**Minimum Qualifications:**

+ Education: High School diploma/GED

+ Experience: Minimum of one year recent Hospice experience -- or related setting such as home health, hospital, ambulatory care center, physician office in which assessment and critical decision-making skills are required

+ Effective Communication Skills

+ Demonstrated ability regarding critical thinking skills, telephone and direct assessment of patient, responding to emergency referrals, establishing priorities re: scheduling admissions of Palliative patients in all settings-home, hospital, nursing home, and assisted living center.

+ Effective Interpersonal skills, demonstrates tact, judgment and diplomatic business-like manner in dealing with physicians, other healthcare professionals and coworkers

+ Intermediate to advanced Excel skills

Position Highlights and Benefits:

Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

Retirement savings account with employer match starting on day one.

Generous paid time off programs.

Employee recognition programs.

Tuition/professional development reimbursement starting on day one.

RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.

Relocation assistance (geographic and position restrictions apply).

Employee Referral Rewards program.

Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!

Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

**Our Commitment**

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran