ServiceNow Developer

Certified ServiceNow Developer

• Assist in configuring ServiceNow PSDS to meet the specific requirements

• Maintain integrations between ServiceNow and external applications

• Provide Support for ongoing and recurring IT Security audits of system

• Solution development in the ServiceNow platform

• Service Catalog item development

• Consult with program/project management to develop appropriate technical solutions/ requirements and/or design review sessions

• Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally

• Ability to troubleshoot/debug issues in existing applications.

• Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.

• Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)

• Ability to conduct demos with client stakeholders and elicit feedback.

• Ability to work in an Agile project management environment

• Possess excellent communication skills; both oral and written skills including strong meeting and work session skills

• Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling

Skill

Required / Desired

Amount

Number of Years

ServiceNow development experience using server and client side APIs

Required

5

ServiceNow development experience using Forms, workflows, Service Portal

Required

5

Role/group-based ACLs configuration and debugging

Required

3

Experience building custom workflows

Required

2

Service Portal development (e.g. Widgets, Service Portal Pages, AngularJs)

Required

2

General IT consulting experience

Required

2

ServiceNow Certified Application Developer

Highly desired

ServiceNow Certified System Administrator

Highly desired

ITIL V3 Foundations Certification

Highly desired