Server/Bartender

Job Description

The Rusty Rail Brewing Company is currently hiring servers and bartenders. We seek individuals who understand that servers and bartenders act as the face of a restaurant, influencing customer satisfaction and guaranteeing return visits. At the Rusty Rail, we are not interested in servers who like to give "good" service. We hire staff who strive to give every customer a truly unique experience that they can only find in our restaurant.

Job Description

Take customers' food and drink orders

Collaborate with the kitchen and bar staff for prompt and correct delivery of orders

Learn the menu to be able to recommend appetizers, meals, weekly specials, and drinks (beer, wine, and cocktails)

Possess an understanding of key ingredients, especially those related to food allergies

Deliver a memorable dining experience by being exceptionally hospitable, friendly, and knowledgeable

Resolve all customer issues promptly by being attentive and informing management

Tidy tables, clear plates, and keep the dining area neat during service

Ensure section is cleaned and organized after closing

Handle tasks unsupervised, including being able to spot tasks that need to be done, even ones that might not have been assigned by managers

Handle money accurately and honestly, using the point-of-sale system (Toast)

Communicate well with coworkers and customers, and maintain personable and professional communication at all times

Maintain a positive attitude, even under pressure-patience with customers and coworkers is a must, particularly during busy rushes

Listen to customer feedback and relay suggestions to managers

Job Requirements

High school diploma or associate degree in culinary studies or food and hospitality management

Prior restaurant experience a plus, especially in a casual fine dining atmosphere

Knowledge of beer, wine, cocktails, and different types of cuisines

Highly developed interpersonal skills

Working knowledge of point-of-sale systems or willingness to learn

High level of stamina to work on feet for extended periods and carry up to 50 lbs.

Full-time