Client Support Specialist (Remote)

Job Description

Job Summary

LJ Horizons is looking for a Client Support Specialist to provide exceptional service and assist clients through a structured coordination process in a remote setting.

This position is a great fit for individuals who enjoy building relationships, staying organized, and supporting clients from start to finish.

You will assist with coordinating customized experiences, including family and group arrangements.

Key Responsibilities

Provide timely and professional support to clients

Assist with coordinating services and client requests

Communicate next steps and updates clearly

Maintain accurate and organized client records

Ensure all details are handled efficiently and accurately

Support clients throughout the full coordination process

Maintain a high level of customer satisfaction

Qualifications

Excellent communication skills

Strong attention to detail and organization

Ability to manage multiple responsibilities

Self-driven and dependable

Comfortable using digital tools and systems

Previous customer service experience is a plus

What We Offer

Structured training program

Flexible scheduling based on availability and client demand

Opportunities for growth within the organization

Supportive and collaborative team environment

Access to tools and resources needed for success

Work Environment

Remote work environment

Flexible schedule based on business needs

Reliable internet connection required

About Us

LJ Horizons is a service-driven organization focused on delivering well-coordinated and personalized experiences for our clients. Our team values organization, communication, and consistency in providing a positive client experience.

Full-time

Fully remote