Customer Service Representative (Remote Inbound/Outbound)

True Work Solutions LLC is a staffing agency connecting individuals with remote customer service opportunities across multiple well-known companies. We are currently seeking motivated and reliable individuals to join our team.

As a Customer Service Representative, you will handle inbound and/or outbound calls, assist customers with inquiries, provide support, and maintain a professional and positive experience for each client interaction.

Once onboarded, you will have the opportunity to select from available client programs and begin working with the company that best fits your schedule and preferences.

Responsibilities

* Handle inbound and outbound customer service calls

* Provide accurate information and resolve customer concerns

* Maintain professionalism and strong communication skills

* Follow client-specific guidelines and scripts

* Meet performance and attendance expectations

Requirements

* Must be a U.S. Citizen

* Must have a reliable computer and high-speed internet

* USB headset required

* Webcam may be required for training

* Quiet, distraction-free workspace

* Strong communication and customer service skills

* Ability to pass a background check