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Credible Messenger Program Director

Company:
CJR
Location:
Waterbury, CT, 06702
Pay:
60000USD - 72000USD per year
Posted:
April 27, 2026
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Description:

Job Description

Credible Messenger Program Director - Job #346

Waterbury, CT 06702

Salary Position – 35 hours per week

$60,000-$72,000 per year

About This Position:

The Credible Messenger Program Director will be highly motivated to recruit, hire and train Credible Messengers, who will deliver intensive mentoring and skill building groups to Juvenile Justice involved adolescents. The Program Director will accept referrals, schedule and conduct intake/assessment appointments, complete Individual Service Plans, and match youth with Credible Messengers all within specified timeframes. The Program Director will reach out to the community to recruit mentors and maintain community contacts. The ability to maintain and arrange 24/7 on-call responsibilities is essential.

Oversees the day-to-day administrative functions of the program, which includes:

Timely acknowledgement of referrals and contact with youth and family;

Monitoring of staff schedules and tracking of staff trainings;

Compliance with all portions of quality assurance expectations;

Plan the delivery of the overall program and its activities in accordance with the mission and values of the organization

Recruit, hire, train and supervise all staff

Ensure professional development of staff

Conduct intake/assessment, safety planning and Individualized Service Plans with youth and families

Comply with requirements of the BJA grant and any Restorative Justice mandates

Maintain community connections with identified grassroot organizations and other neighborhood groups to identify who is respected in the community and interested in being a Credible Messenger

Match youth to Credible Messenger

Provide ongoing support to Credible Messengers, recognizing various trauma and ensuring that staff practice self-care

Collect and report on outcome measures

Attend all JBCSSD meetings as scheduled

Ensure Program compliance with Contractor Data Compliance Service (CDCS) mandates and CSSD’s Flexible Funding policy

Ensure reporting and communication policies and procedures are being followed

Conduct team meetings and conferences

Review all documentation

Attend monthly meetings with Probation to give status updates on active clients and assess progress

Ensure that staff adhere to all DCF mandatory reporting policies

Ensure on-call 24/7 is in place.

Ability to communicate, cooperate and serve people from all cultural identities with respect, professionalism, integrity and fairness in a manner that recognizes the individuality of each person

Foster teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance program effectiveness

Qualifications:

Bachelor’s degree with supervisory experience

Five years’ experience working with adolescents

Applicants from the Waterbury area preferred

Involved with the local community

Must have relevant experiences to offer Justice involved youth such as a transformed life and lived experience

Skilled in advocacy, and crisis intervention

Ability to function independently and work a flexible schedule

Valid drivers license with a clean driving record

Personal Effectiveness/Credibility

Bilingual (English/Spanish) a plus

Schedule & Rate of Pay:

Monday through Friday 9:00am-5:00pm (typically)

35 hours per week

Must have on-call availability if needed for programmatic demands

Salary range of $60,000 - $72,000 per year

Actual pay is determined based on a variety of job-related factors, including skills, education, training, credentials, experience, certifications, scope, and performance, as well as market rates, internal equity, budget constraints, the role’s responsibilities, candidate’s unique qualifications, potential for growth, benefits, and organizational policies.

Benefits:

Low-cost Medical, Dental and Vision Insurance Plan Options

Medical, Dental & Vision Insurance offered after 30 days of employment

Company Paid Life and Long-Term Disability Insurance

Generous Paid Vacation Package (unused time eligible for carry over)

Paid Holiday Time (separate from vacation time)

Floating Holidays (separate from paid vacation time and holiday time off)

Annual Monetary Incentives

Tuition Assistance

401(k) Retirement Savings Plan with Company Match

Company Celebrations & Employee Recognition Program

Employee Discounts (Cell Phone, Computer)

Employee Assistance Program (EAP)

Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid

10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance

About CJR:

A career at CJR is focused on working to ensure that every young person has an opportunity to thrive! CJR reaches across the state of Connecticut to deliver a broad continuum of care through our residential, education, wellness, and community-based programs. At CJR, you will experience a fulfilling career with an employer that encourages advancement, respects diversity, and rewards excellence!

CJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual identity, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry. We embrace the competitive advantage of diversity.

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