Scheduling Manager

Job Description

Job Title: Scheduling Supervisor

Reporting Relationships

Reports To: Scheduling Manager

Positions Supervised: Float Positions

Wages

$25.00-$29.00 hourly

Summary

The primary role of the Scheduling Supervisor is to advocate for the clients and Direct Support

Providers (DSPs) in scheduling and maintaining client coverage. Scheduling Supervisor oversees

daily operations in the Scheduling Department, performs all duties associated with Scheduling,

and maintains a direct line of communication with all staff to ensure proper coverage for all shifts.

Essential Duties and Responsibilities

• Coordinate work schedules for Front Line Employees (FLE) and at the direction of the

Scheduling Manager.

• Review and address time sheets and time off requests for Training and Program

Supervisors TPSs and DSPs.

• Works together with TPSs to ensure all houses are adequately staffed.

• Communicate relevant information to the Scheduling Manager and other Upper

Management to ensure proper staffing.

• Assist with orientation of new personnel.

• Promotes open and positive interactions with other departments and fosters good

interdepartmental relations.

• Maintain accurate tracking of attendance with Punctuality and work with TPSs and Human

Resources (HR) to assist with corrective actions as needed.

• Performs other duties as assigned.

Education and Experience

• Bachelor’s degree preferred, but not required.

• Experience in Microsoft Office products including: Teams, Excel, Word, and SharePoint)

• Ability to work with minimal supervision.

• Excellent written and verbal communication skills.

• Ability to adapt to a fast-changing environment.

• Exercises time management skills to manage multiple high priority projects.

• Ability to instill trust and confidence in others.

Certificates, Licenses and Registrations

• None

Knowledge, Skills and Abilities

Language Skills: Excellent reading comprehension and written communication skills required. For

example: ability to read, analyze, and interpret documents, reports, technical specifications,

governmental regulations, and correspondence. Ability to apply proper grammar, spelling,

punctuation, and format to communications. Ability to present information in one-on-one, small

group, and large group situations to management and staff.

Mathematical Skills: Ability to work with basic mathematical concepts, and ability to draw and

interpret graphs.

Reasoning Ability: Ability to solve a wide range of practical problems and deal with a variety of

concrete and complex variables; ability to interpret a variety of instructions furnished in written,

oral, diagram, or schedule form; and ability to deal with multiple variables.

Computer Skills: Ability to operate related computer applications (i.e., word processing and

spreadsheet applications), and business equipment including personal computer, copy machine,

fax machine, and telephone.

Physical Demands

Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking

up small objects, or pinching fingers together.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or

fingers.

Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect

documents or products or operate machinery.

Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop,

kneel, crouch, or crawl. Occasionally required to lift and/or move up to 20 lbs.

Your Work Place

Internally, work is normally performed in a climate-controlled office environment, where exposure

to conditions of extreme heat/cold, poor ventilation, and fumes are very limited. Noise level is

moderate and may include sounds of normal office equipment (computers, telephones, etc.). No

known environmental hazards are encountered in the normal performance of job duties.

Intent and Function of Job Descriptions

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and

that qualified employees are selected. They are also essential to an effective appraisal system and

related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions

are an integral part of any effective compensation system. All descriptions have been reviewed to

ensure that only essential functions and basic duties have been included. Peripheral tasks, only

incidentally related to each position, have been excluded. Requirements, skills, and abilities

included have been determined to be the minimal standards required to successfully perform the

positions. In no instance, however, should the duties, responsibilities, and requirements

delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned

by management as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be

modified to reasonably accommodate disabled individuals. However, no accommodations will be

made which may pose serious health or safety risks to the employee or others or which impose

undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization

maintains its status as an at-will employer. Employees can be terminated for any reason not

prohibited by law

Full-time