Maintenance Coordinator

Job Description

Job Summary

Glendale Property Management is currently seeking a detail-oriented Maintenance Coordinator to oversee maintenance operations, schedule repairs, and ensure our managed properties are well-maintained. The ideal candidate has strong organizational skills, experience in maintenance, and must be great with following up on tasks.

Responsibilities

Receiving maintenance requests, troubleshooting, and dispatching appropriate vendors

Explaining issues to vendors and providing them necessary info

Coordinating/Scheduling repair work with residents and vendors

Communicating with residents to provide continuous updates

Following up on work orders to ensure completion and resident satisfaction

Determining appropriate responses to emergency repair requests

Obtaining multiple estimates for certain repairs

Communicating with property owners

Inspecting and photographing repair work as needed

Checking prices to determine if they are reasonable and competitive

Finding and establishing relationships with new vendors

Monitoring repair requests submitted after hours and addressing them if urgent

Documenting all repairs, ensuring before-and-after photos are recorded

Exploring local city programs for Capital Improvement projects and potential funding opportunities

Meeting inspectors for housing inspections

Qualifications

Excellent communication, negotiation, and follow-up skills

Must know how to use Appfolio, Yardi, or any cloud-based property management software, NO EXCEPTIONS

Must be computer literate, including use of Windows, MS Office, NO EXCEPTIONS

Must have knowledge about major components of apartment buildings

Must have experience in the property management or real estate industry

Must have own vehicle in good condition and be able to travel to properties regularly

Full-time