Quality Manager

Job Description

Position Summary

Mural is partnering with a global manufacturer of engineered components used in automotive and industrial applications, with a strong focus on precision, consistency, and performance. The Quality Manager is responsible for ensuring that all products meet strict customer and regulatory requirements in a high-volume production environment. This role is critical to maintaining customer trust, reducing defects, and driving operational excellence by leading quality systems, improving processes, and embedding accountability across the plant.

Key Responsibilities

Lead and manage the quality team, including inspectors and quality engineers

Oversee all quality systems, processes, and documentation to ensure compliance with industry standards

Drive root cause analysis and corrective/preventive actions for quality issues and customer complaints

Establish and monitor quality KPIs, including defect rates, scrap, and customer returns

Ensure compliance with applicable quality standards (e.g., ISO 9001 or equivalent)

Lead internal and external audits and maintain audit readiness at all times

Partner with operations to implement process improvements and reduce variability

Review and approve inspection processes, testing procedures, and quality documentation

Manage nonconformance processes, including material disposition and corrective actions

Support new product introductions and process validation activities

Promote a culture of quality and accountability across the organization

Required Qualifications

5+ years of quality experience in a manufacturing environment

2+ years of leadership or management experience

Strong knowledge of quality systems, standards, and continuous improvement methodologies

Experience with root cause analysis tools (5 Whys, Fishbone, etc.)

Strong analytical, problem-solving, and communication skills

Ability to work cross-functionally in a fast-paced production environment

Preferred Qualifications

Experience in high-volume or regulated manufacturing environments

Knowledge of ISO 9001 or similar quality standards

Lean Six Sigma certification (Green Belt or higher)

Experience with ERP/MES systems and quality data tracking

Full-time