customer support associate

Roles & Responsibilities:

Responsible for taking calls with customers and understanding their queries and concerns.

Ensuring customer queries and concerns are resolved on time

Need to maintain less than 8% shrinkage on MTD (Month till date)

Need to be flexible in case of volume increases to support the callings.

Exp: 0 – 2 yrs

Languages to be known : Hindi+ english+ telugu/Kannada

Education : PUC And Above

Shift Timings: 9 AM to 6 PM

Working Days: 6 days in a week (Mon – Sat)

Location: HSR Layout, 5th Sector, Bangalore