Program Assistant

Schedule: Full-time

What you will do:

Helpdesk Support: Serves as the contact for questions and support related to onsite and virtual education or association programs, ensuring high service levels and prompt responses.

Communication: Engages in regular communication with justices, judges, court staff, attorneys, public, court administrators, and the media.

Administrative Support: Supports the Judicial College with tasks like drafting correspondence, researching inquiries, compiling data, preparing reports and meeting minutes, maintaining records, recommending office procedures, coordinating daily workflow, and preparing requisitions. Also performs clerical duties like maintaining public areas, opening mail, managing course calendars, greeting visitors, copying, and preparing mailing materials.

Course Materials: Designs, drafts, tracks, edits, and publishes Judicial College course announcements and materials. Coordinates printing orders and liaises with the print shop and public information office.

Registration Processing: Receives, processes, and submits registration information for courses and meetings, updating databases accordingly.

Course Evaluations: Creates, prepares, compiles, and sends course evaluations.

Faculty Support: Prepares and sends faculty confirmation and thank you letters.

Continuing Education: Prepares and submits applications for continuing education credit approval and reports course completions.

Event Support: Serves as registrar, on-site liaison, and transports course materials and A/V equipment for Judicial College courses and meetings.

Tech Support: Uses technological tools (laptops, applications, multimedia projectors, PowerPoint, polling software, etc.), sets up, tests, and troubleshoots equipment.

Quality Assurance: Performs quality assurance testing on online courses.

What we’re looking for:

A high school diploma or general education degree (GED) and 2 years of experience required; or Bachelor's degree and 0 years of experience required.