Administrative Assistant (Chinese & English Speaking)

Job Description

About the Role We're looking for a polished and proactive Administrative Assistant to support our VIP operations across Dubai and internationally. This role involves travel to destinations including Japan, Hong Kong, Malaysia, and France, ideal for someone who thrives in a dynamic, high-end service environment.

What You'll Be Doing

Accompany company VIPs on domestic and international trips, assisting with itinerary planning, scheduling, and on-site coordination

Welcome and greet members and guests, handle check-ins, registration, and guide them to club facilities or event venues

Respond to guest inquiries, needs, or complaints promptly, follow up with relevant departments to ensure a seamless VIP experience

Support club events and large-scale meetings with member services such as dining arrangements, beverage service, and venue coordination

Inspect public areas, leisure facilities, and meeting/banquet venues to ensure cleanliness, safety, and equipment readiness

Collaborate with housekeeping, security, F&B, and entertainment teams to maintain a comfortable and professional club environment

What We're Looking For

Experience in hospitality, private clubs, members' clubs, or related service industries is a plus

Strong customer service mindset, communication skills, and professional etiquette

Ability to multitask and stay detail-oriented in a fast-paced environment

A collaborative team player, comfortable working across departments

Fluent in Mandarin and English

Proficient in Microsoft Office (Word, Excel, Outlook)

Flexible with shift arrangements based on operational needs

What We Offer

Accommodation provided by the company (candidates who prefer to arrange their own housing are also welcome)

Accommodation and travel expenses covered during business trips

13-month salary structure

Two annual leave periods per year with return flight reimbursement

Festive bonuses during public holidays