Client Server (Cloud) Support Engineer

Job Description

Key Responsibilities:

Monitor and support client-server applications

Troubleshoot server, application, and cloud issues

Manage cloud environments (AWS, Azure, or GCP)

Handle incidents, tickets, and service requests

Perform system updates, patching, and maintenance

Work with teams to resolve technical problems

Ensure system performance, availability, and security

Requirements:

3+ years of experience in support or cloud environment

Knowledge of Windows/Linux servers

Basic understanding of cloud platforms (AWS/Azure/GCP)

Experience with troubleshooting and ticketing tools

Good communication skills

Nice to Have:

Cloud certification (AWS/Azure/GCP)

Scripting knowledge (PowerShell, Python, Bash)

Experience with monitoring tools